We’re here to help
Email us at hairoaisupport@gmail.com and we’ll get back to you, usually within 1–2 business days.
Common topics
Billing & subscriptions
Manage, restore, or cancel anytime in your App Store or Google Play account settings.
Restore purchases
On a new device, open the paywall and tap “Restore purchases” to bring back your subscription.
Best photo tips
Use a clear, well-lit, front-facing selfie. Avoid hats, heavy filters, and extreme angles.
Delete your account
Remove your account and all data anytime — see the account deletion page.
Frequently asked
Yes. Hairo edits your own selfie and preserves your identity — it changes the hair, not you.
Your selfies are kept in private storage and are never public. Results are yours, and you can delete your account and all images at any time from the app or by emailing us.
The Yearly plan includes a 3-day free trial — cancel anytime before it ends and you won't be charged. The Weekly and Monthly plans start right away.
Subscriptions are billed by the App Store or Google Play. Manage or cancel anytime from your store account settings; access continues until the end of the period.
A clear, well-lit, front-facing selfie gives the best results. Avoid heavy filters, hats, or extreme angles.